Privacy Policy

We at SomethingGothic.com respect your privacy. We only use the information we collect about you to process orders and to provide a personalized shopping experience.

What information do we collect?

When you register as a SomethingGothic.com Customer, we need your name, email address and postal address. This information allows us to fulfill your orders and to contact you if the need arises. All customer information stored on our servers about you can be accessed or modified by you at any time by logging into your Customer Area with your email address and Customer Password.

Will you disclose this Information?

No! Never! Your private information is too precious to share with anyone. Information gathered on this site is NEVER made available to third party vendors and NEVER sold to mailing list distributors.

Email Notifications

When you become a SomethingGothic.com Customer, you will receive an automated email containing your Customer Log In details. When you purchase goods from us, you will receive an automated receipt by email. You will then receive further email notifications when your order is being processed and again when your order has been dispatched, giving you total piece of mind. We only email you in person if we need to clarify details about your order or if we are responding to your questions or queries.

Email Communications and Newsletters

We send out occasional email newsletters to our customers. Our newsletters contain information about new product releases, special promotions, product updates, discounts and unique offers. You have the option to unsubscribe any any time by logging into your Customer Area and selecting your Newsletter preferences or by going to the Unsubscribe page.

Credit and Debit Card Information
As we use secure third party payment processor Protx to process credit card and debit card orders, we do not have any access to your credit card information at all. When you make a purchase at this store, you are transferred to the secure servers of our payment processors. No credit card information is ever stored in our site database.

Cookie Usage, Security and Safe Shopping

This website uses cookies to store information on your local computer. These cookies do NOT contain any of your private information; they serve only to store items in your Shopping Basket or to recognize you as a SomethingGothic.com Customer when you Log In or access Members Only sections. This prevents unauthorized users from accessing your private information.

SomethingGothic.com reserves the right to modify these policies for any reason at any time.